I ask Mr Marchant: How many customers of these services did you talk to? What was the sample size of UberEats users you asked about Why they used your service? Why are you applying the laws of your universe to everyone else’s universe?
You’re right of course—this article is based entirely from my own point of view, but that doesn’t mean that my reasons for getting food delivery are unique, I suspect that many people use the services because of laziness. Not everyone, but probably quite a few.
If you think these delivery systems are morally reprehensible for the reasons you describe in the article, then they are only that way for you.
I think they’re morally reprehensible only from the standpoint of the services themselves, not for the people who use them.
Let’s say I take the author’s advice and go out to eat tonight at a restaurant instead of ordering a food delivery from the same restaurant. The winner now becomes the restaurant and the loser becomes the consumer and the “gig” employee
But the gig employee is being underpaid and taken advantage of—do you think we should just continue using the services, knowing that fact? If we stopped using the services for these reasons, perhaps they’d decide to pay their employees a little better?